As a consultant, I've helped SMEs accelerate their growth by identifying new market opportunities, designing integrated digital strategies, leading business model transformation, and managing large-scale client projects.
business Model design & prototyping
- Co-designed product launch strategy including development of MVP, prototypes, and an e-commerce plan that accelerated customer acquisition and established a retail presence with partners like Whole Foods and Target
- Created online storefront including layout design to enhance customer journey and content development aligned with Search Engine Optimization (SEO) strategy
- Monitored web analytics examining trends in user demographics, keyword referrals, and sales conversion funnel to drive adjustments to user interface, product positioning, and customer acquisition strategy
business model innovation & new product launch
- Transformed business model to focus investment on digital content, developed pricing structure to expand customer base, and launched new product offerings that increased revenue by 400%+ in 12 months
- Conducted market analysis analyzing competitor pricing, product offerings, and promotional strategy
- Analyzed consumer insights collected from primary research via quantitative surveys and interviews
- Implemented new technology systems to manage financial reporting, inventory, and customer engagement
project management
- Co-led design of client websites and mobile apps including wire-framing, requirements gathering, and managing project roadmap for developer, UX, and digital marketing teams
- Managed global client accounts serving as liaison to C-Level executives, shaping project scope, maximizing revenue opportunities, assembling project team, and monitoring budget and resource allocation
- Designed operational strategy for new subscription-based, self-service digital studio product offering
- Ensure that front-end marketing, SEO, and customer engagement activities properly align with back-end reporting and analysis processes